MO'HAIR

IN ORDER TO CONTINUE PROVIDING THE BEST POSSIBLE SCHEDULING OPTIONS TO MY GUESTS, I DO REQUIRE 24 HOURS NOTICE SHOULD YOU NEED TO CANCEL OR RESCHEDULE YOUR VISIT WITH ME. SHOULD YOU CANCEL YOUR APPOINTMENT WITH LESS THAN 24 HOURS NOTICE, 50% of SERVICEs CANCELLED. FEE DOES APPLY AND WILL BE DUE BEFORE A NEW APPOINTMENT IS SCHEDULED.
NO SHOW APPOINTMENTS WILL BE CHARGED 50% of SERVICEs CANCELLED FEE, AS WELL AS A RE BOOKING FEE OF $25 FOR FIRST TIME NO SHOW APPOINTMENTS.. SECOND TIME, NO SHOW APPOINTMENTS WILL BE CHARGED A FEE EQUAL TO THE TOTAL SERVICE COST THAT WAS SCHEDULED AND ALL FUTURE APPOINTMENTS WILL REQUIRE PREPAYMENT.

Cancellation and No Show:

Service-Redo Return:

LATE APPOINTMENT POLICY:

I STRIVE TO OFFER MY GUEST THE HIGHEST LEVEL OF GUEST SATISFACTION. IF YOU ARE HAVING CHALLENGES WITH YOUR CUT OR COLOR SERVICE LET ME KNOW WITHIN 3 DAYS OF YOUR VISIT AND I'M HAPPY TO CORRECT THE ISSUE, WITHIN REASON, AT NO ADDITIONAL COST AND MUST BE ADJUSTED WITHIN 2 WEEKS OF ORIGINAL SERVICE.

IF YOU ARE HAVING CHALLENGES WITH YOUR EXTENSION SERVICE LET ME KNOW WITHIN 7 DAYS OF YOUR VISIT AND I'M HAPPY TO CORRECT THE ISSUE, WITHIN REASON, AT NO ADDITIONAL COST AND MUST BE ADJUSTED WITHIN 2 WEEKS OF ORIGINAL SERVICE.

ANY ADJUSTMENTS MUST ALIGN WITH OUR ORIGINAL CONSULTATION. ADJUSTMENTS THAT ALTER THE ORIGINAL PLAN, OR ARE REQUESTED MORE THEN THE TIME ALLOWED, WILL REQUIRE FULL PAYMENT. THERE ARE NO REFUNDS ON SERVICES PROVIDED.



IF YOU HAPPEN TO BE RUNNING LATE, PLEASE CONTACT ME AS SOON AS POSSIBLE. IF 15 MINUTES LATE OR MORE, I WILL DO MY BEST TO ACCOMMODATE YOU, HOWEVER, OUT OF RESPECT TO ALL MY GUESTS WITH SCHEDULED APPOINTMENTS, I CANNOT GUARANTEE ALL OR ANY OF THE SERVICES SCHEDULED WILL BE PERFORMED AND MAY RESULT IN A $25 PER SERVICE CANCELLED FEE, IN ADDITION TO A LATE FEE OF $35.